The Events Operations Coordinator will be responsible for the operational management of the travel services we deliver on behalf of our client's festivals and events. With a background in travel operations and a strong grasp of travel regulations, they will manage group flight, bed stock and hotel bookings, liaise with incoming tourist agencies and work with HR and internal departments to ensure our client events are adequately staffed and supported This role works closely between our Customer Experience team and Client Operations and will be a client expert with the ability to build strong client relationships and a deep understanding of their events and their customers.
This is a Full-Time position (37.5 hours per week) and we operate around core hours of 10am and 4.30pm so you can agree some flexibility with your manager regarding your working schedule when you are in the office. However, this role requires a significant amount of travel to festivals and events throughout the year so a willingness to be flexible is a must.
This is an amazing opportunity for someone who enjoys a varied and hands on role, loves to travel, loves festivals and takes pride in what they do.
Must Haves: We’re looking for someone with a strong background in the travel industry and a working knowledge of Package Travel regulations. This role would suit someone who has previous experience dealing with block flight and hotel bookings and liaising with incoming tourist agencies.
Nice to haves: Demonstrable passion for music, travel and entertainment, a desire to balance hard work with camaraderie and an appreciation for GIFs, Memes and the occasional office dog.
Salary: Competitive (May be negotiable depending on experience)
Holidays: 23 days holiday per annum (increasing with service) plus Bank Holidays
Tickets: Guestlist entry to some of the best festivals and live music events in the country
Location: We are moving to a quirky new office in the heart of Manchester's Northern Quarter
Insurance: Critical Illness and Group Life cover after 6 months service
Health Shield: Health Cash Plan including Employee Assistance Programme after 6 months service
Great Colleagues: We're a hard-working team of passionate people. we love what we do and we have a lot of fun doing it! We love buffets, beers and fancy-dress parties. Halloween is kind of a big deal...
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